We've Given Results

"I have now written 4 books. The first 3 required tremendous assistance from people who could take my dictated initial drafts, and then patiently attempt to rework them with my virtually incomprehensible edits of these "word salad" versions. After about 6 rounds of edits, chapters were finalized. For the 4th book, I did it entirely by myself - every page of every chapter. No one else ever made a single keystroke. I dictated it, edited it, and generated it entirely electronically - something that was only possible because of Dragon software. The entire book was completed in about 80 hours, with no time required from anyone else. I have great plans for authorship of many relevant medical books in the future, and I would not be thinking this way had I not adopted Dragon software.

Every day, patient specific expert driven narratives that explain the clinical significance of complicated test results are generated using Dragon software at Vanderbilt. This means that one doctor can communicate with other doctors immediately, because there is no need for extra time to have paragraphs typed and then reviewed before they can be placed in the medical record. As soon as my expert opinion is generated at patient rounds, my information is made available to the doctors directly caring for the patients. This happens because Dragon software has permitted me to make interpretations of test results on the spot and then immediately modify and finalized them. The patient may have no knowledge about the impact of Dragon in his or her care, but when the medical opinion is from me, Dragon software is my enabler."

"I have been a Dragon medical user since 2002. I was introduced to Kristi and AWS 5 years ago and I cannot say enough great things. Although I was an experienced Dragon user, Kristi and AWS have increased my knowledge and comfort with the product. I have found AWS to be professional, knowledgeable, and prompt- but most importantly – PERSONAL! In this age of call centers and anonymous help desks - I feel that I am treated as a valued client. I appreciate the combination of product knowledge and personal relationship that AWS provides in optimizing my use of Dragon."

"First and foremost The Dragon People are first class small business advocates. From personal attention to help identify my professional needs, system requirement specifications and helpful review of proposed computer purchases prior to ordering, remote access to facilitate software installation and system initialization, and followed up by top shelf on-site training, these people can light a fire under an old dog to accomplish exciting new tricks within an EMR. With Dragon software and The Dragon People support every step of the way, my biggest fear of converting my 18 year old paper practice with transcription services to an EMR requiring me to type became a none issue. They have delivered more than promised at each possible turn. To date the staff have responded to all of my questions in real time without delay. Each of my interactions, irrespective of which staff person then working with me, I have had their undivided attention until resolution of my problem. They remind me of my staff!"

"AWS introduced me to Dragon Medical 4 years ago and I have been 100% pleased with the entire experience; I have recommended them to all of my colleagues. From day 1, their installation and training have been excellent. They teach their customers how to use Dragon, how to master the program, and how to make it fit their practice the best. Although their support is excellent and extraordinarily fast (always within the same day), they teach you how to use and mold the program so well that their support is rarely needed. Their EMR integration is seamless. If you are considering Dragon Medical for your practice, their services make the transition seamless."